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Frequently asked questions

1. What products do you offer?

We offer luxury home decor, including bespoke furniture, lighting, and custom art pieces.

2. Can I request a custom design?

Yes, we specialize in custom home decor pieces tailored to your preferences.

3. How do I place a custom order?

Contact us through our website, and we’ll guide you through the customization process.

4. How long does delivery take?

Delivery and dispatch estimates vary by product, stock availability, supplier lead time and destination. Backordered products display an estimated dispatch date where available.

5. Do you offer international shipping?

Art Design Gallery currently provides automatic delivery within selected Melbourne metropolitan postcode areas. Customers outside the delivery area may arrange collection or contact ADG about using their own courier.

6. What materials do you use?

We use premium wood, metals, fabrics, and eco-friendly finishes for all our products.

7. Are your products sustainable?

Yes, we prioritize eco-friendly practices in sourcing and production.

8. Can I visit your showroom?

Yes, visit our showroom at 1 Argon Cct, Clyde North VIC 3978, Australia during business hours.

9. Do you offer delivery?

Delivery is available within selected Melbourne metropolitan postcode areas. Exact availability and rates are shown at cart and checkout after you enter your postcode. Free pickup is available by arrangement. Outside the delivery area, customers may arrange collection or contact ADG about using their own courier.

10. Can I return items?

ADG does not accept change-of-mind returns. Customers may have rights under Australian Consumer Law if goods are faulty, damaged, misdescribed or otherwise fail a consumer guarantee. See the Returns, Refunds & Cancellations Policy.

Our comprehensive FAQ page for insightful answers to your questions about Art Design Gallery’s exquisite collections, bespoke customization options, shipping details, and installation assistance. Carefully crafted to provide clear and concise information, this page empowers you to make confident decisions and enjoy our art to the fullest.

If you don’t find the information you’re looking for, feel free to contact us. Our dedicated team is always here to assist and ensure your experience with us is nothing short of exceptional.