Terms and Conditions
Art Design Gallery Terms and Conditions
Welcome to Art Design Gallery! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully, as they outline the rights and responsibilities of both parties.
1. General Terms
- By accessing and using our website, you confirm that you are at least 18 years old or have parental consent to use our services.
- All purchases made through our website are subject to availability and acceptance.
2. Product Information
We strive to ensure accurate product descriptions and images. However, slight variations in color, dimensions, or design may occur due to screen settings or material differences. Custom-made products are crafted to your specifications and may have unique characteristics.
3. Payment Terms
- Payment must be completed in full at the time of purchase.
- Accepted payment methods include credit/debit cards, PayPal, and other payment gateways listed on our website.
- In case of payment failure, the order will not be processed.
4. Pricing and Order Acceptance
- All prices displayed on our website are in Australian Dollars (AUD) and include GST. Prices may change at any time without notice.
- Placing an order is an offer to purchase, not an acceptance. A contract of sale is formed only when we confirm your order for dispatch or pickup in a follow-up email — the automated order receipt you receive immediately after checkout is not confirmation of acceptance.
- Where a genuine pricing or stock error has occurred, we may cancel the affected order at any time before dispatch. If this happens we will notify you and provide a full refund promptly.
- Where a product is shown with a struck-through price alongside a lower price, the struck-through price is our standing price for that product when it is not on promotion.
5. Backorders and Dispatch Estimates
- Some items can be ordered in quantities greater than the stock we hold. Where that happens, your order confirmation and invoice show how many units are in stock now and how many are on backorder.
- Dispatch estimates shown on the website, in your order confirmation and on your invoice are worked out from the stock arrival dates our supplier gives us, plus the time we need to receive and pick your order. They are estimates, not guaranteed dispatch or delivery dates.
- If an estimated date changes, we will contact you by email, SMS or phone with the updated date.
- If a backorder is delayed well beyond the estimate you were given, we will talk through the options with you, which may include cancelling the backordered items and refunding them. This is handled case by case rather than by a set timeframe.
- For pickup orders, items we hold in stock can be collected as soon as they are ready, and the backordered items are collected separately once they arrive. Delivery orders are dispatched complete, in a single delivery, once all items are available.
- Backordered items are paid for in full at checkout, at the price shown at the time you ordered.
6. Intellectual Property
All content on the Art Design Gallery website, including images, text, graphics, and designs, is the exclusive property of Art Design Gallery. Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
7. Shipping and Delivery
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
- We are not responsible for delays caused by courier services or customs.
- Customers are responsible for providing accurate delivery information.
Free Shipping Offer
Our advertised Free* Shipping on orders $999+ offer is subject to the following conditions:
- The offer applies to decor items only.
- The delivery address must be within a 20 km radius of our store at 1 Argon Cct, Clyde North VIC 3978.
- A minimum order value of $999 applies.
- Orders that do not meet all of the above conditions are charged at our standard delivery rates.
- We may vary or withdraw this offer at any time.
8. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on the eligibility, process, and conditions for returns and refunds.
9. Limitation of Liability
Art Design Gallery is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our products or website.
- Losses due to incorrect use of the products.
Our liability is limited to the cost of the purchased product.
10. Governing Law
These terms and conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved exclusively in the jurisdiction of Australian courts.
11. Changes to Terms and Conditions
Art Design Gallery reserves the right to update these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us:
📧 Email: info@artdesigngallery.com.au
📞 Phone: 0468 333 267
By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing Art Design Gallery!
